Terms of Service

1. Acceptance of Terms

These Terms must be accepted before any purchases can be made. By using our Website, creating an account, or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and our Research Use Only Policy.

2. Age Requirement

You must be at least 21 years of age to use our Services and purchase products from our Website. By using our Services, you represent and warrant that you meet this age requirement.

3. Research Use Only

All products sold by QOVIGEN LLC are intended solely for in-vitro laboratory research and analytical purposes only. By purchasing any products from our Website, you acknowledge and agree that:

• Products are NOT intended for human or animal consumption
• Products are NOT intended for use in food, drugs, cosmetics, or medical devices
• Products are NOT intended for diagnostic or therapeutic procedures
• Products have not been tested or approved by any regulatory body, including the FDA
• The listing of a material on this site does not grant or imply a license for its use in infringement of any patent

4. Purchaser Certification

By purchasing from our Website, you certify that:

• You are at least 21 years of age
• You are a qualified researcher, or affiliated with or purchasing on behalf of a qualified institution, laboratory, or research entity
• You possess the necessary knowledge and expertise to handle research materials safely
• You understand the potential hazards associated with the materials and assume full responsibility for safe handling and lawful use
• You are aware of applicable government regulations and safety standards concerning these substances, including proper labeling, handling procedures, and health hazard communications
• You will NOT misuse the products or resell them for any prohibited use
• You will comply with all applicable local, state, and federal laws

5. Account Responsibilities

When you create an account on our Website, you agree to:

• Provide accurate, current, and complete information
• Maintain the confidentiality of your account credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized access or use of your account

You may not use our Services for any unlawful purpose, to harm others, or to interfere with the Website's functionality.

6. Products and Orders

• All products are subject to availability. We reserve the right to limit quantities or discontinue items at any time without notice.
• We strive to display accurate product descriptions and prices but do not guarantee that all details are error-free. We may correct errors or cancel orders if inaccuracies are identified.
• Orders are accepted once payment is processed and confirmed.
• We reserve the right to refuse or cancel any order for any reason, including suspected fraud, violation of these Terms, or product unavailability.

7. Order Verification

To ensure compliance with regulatory guidelines, certain orders may require additional verification before processing. This includes, but is not limited to:

• Orders exceeding $500 in total value
• Orders containing high-volume quantities
• Orders from new customers
• Orders flagged by our compliance system

Verification may require providing institutional email addresses, research credentials, or a brief description of your research purpose. Orders subject to verification will be held until verification is complete.

8. Final Sale Policy

Due to the sensitive nature of research materials sold:

• Orders not yet shipped: May be cancelled upon request for a full refund
• Orders already shipped or delivered: All sales are final. No returns, refunds, or exchanges.

9. Assumption of Risk

By purchasing any products from QOVIGEN LLC, you acknowledge and assume that there are risks associated with handling, storing, or distributing these compounds. All materials are to be handled by trained and qualified research professionals only.

10. Limitation of Liability

Our Services and products are provided "as is" without warranties of any kind, express or implied, including fitness for a particular purpose or merchantability.

To the fullest extent permitted by law, QOVIGEN LLC shall not be liable for:

• Any indirect, incidental, special, or consequential damages
• Any damages resulting from the misuse, improper handling, or unauthorized application of products
• Any damages arising from your use of our Services or products

Our total liability for any claim will not exceed the amount you paid for the specific product or service at issue.

11. Indemnification

You agree to indemnify, defend, and hold harmless QOVIGEN LLC, its officers, directors, employees, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

• Your use or misuse of our products
• Your violation of these Terms
• Your violation of any applicable laws or regulations
• Any third-party claims related to your purchase or use of our products

12. Intellectual Property

All content on our Website, including text, images, logos, product descriptions, and designs, is owned by or licensed to QOVIGEN LLC and protected by intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from our content without our prior written permission, except for personal, non-commercial use.

13. Termination

We may suspend or terminate your access to our Services at our sole discretion, without prior notice, including for:

• Violations of these Terms
• Suspected fraudulent activity
• Providing false information
• Any conduct we deem harmful to our business or other users

You may stop using our Services at any time by discontinuing access to the Website or closing your account.

14. Governing Law & Disputes

These Terms shall be governed by and interpreted in accordance with the laws of the State of Florida, USA, without regard to conflict of law principles.

Any legal disputes arising under these Terms will be resolved exclusively in the state or federal courts located in Miami-Dade County, Florida. You consent to the personal jurisdiction of such courts.

15. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices, legal requirements, or operational needs. Changes will be posted on this page with an updated "Last Updated" date.

Continued use of our Services after changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

16. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.

17. Contact Us

For questions about these Terms of Service or for legal correspondence, please contact us:

Email: support@qovigen.com
Address: QOVIGEN LLC, 2125 Biscayne Blvd, Ste 204, Miami, FL 33137, USA